Privacy Policy | AI Creative Lab

1. Introduction

AI Creative Lab ("we", "our" or "the platform") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our video analysis platform powered by artificial intelligence.

2. Data We Collect

We collect the following categories of data:

Registration data: name, email, password (encrypted), profile photo.
Video content: video files, thumbnails, captions, and metadata you upload or import.
Social media data: when you connect your Instagram or TikTok account, we access basic profile info, video metadata, and engagement metrics.
Usage data: how you interact with the platform, features used, and access times.
Technical data: IP address, browser type, operating system, and device identifiers.

3. Instagram Integration

When you connect your Instagram account via the Instagram Graph API, we collect only the data necessary to provide our analysis services, in accordance with Meta/Facebook policies. This includes public profile data, media (Reels, posts), and aggregated engagement metrics. We never post on your behalf without your explicit consent.

4. How We Use Your Data

We use the data collected to:

Provide AI-powered video analysis and generate the Creative Score.
Personalize your experience and recommendations.
Improve the platform and develop new features.
Communicate with you about updates, support, and marketing (with your consent).
Comply with legal and regulatory obligations.

5. Data Sharing

We do not sell your personal data. We only share data with service providers essential to the platform's operation (such as Google Cloud for storage and Vertex AI for analysis), always under strict confidentiality agreements and compliance with applicable data protection regulations.

6. Storage and Security

Your data is stored on secure servers with encryption in transit and at rest. We implement technical and organizational measures to protect against unauthorized access, loss, or alteration. Video files are kept in Google Cloud Storage with restrictive access controls.

7. Your Rights (LGPD/GDPR)

You have the right to:

Access your personal data.
Correct inaccurate data.
Request deletion of your data.
Revoke consent at any time.
Export your data in a portable format.
File a complaint with the data protection authority.

8. Cookies

We use essential cookies to keep you authenticated and remember your preferences (for example, your language choice). We do not use cookies for third-party advertising tracking.

9. Data Retention

We retain your data for as long as your account is active or as necessary to provide our services. Upon request for deletion, we remove your personal data within 30 days, except where retention is required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a prominent notice on the platform.

11. Contact

For questions about this policy or to exercise your rights, contact us at: privacy@aicreativelab.tech

12. Facebook/Instagram Data Deletion

If you have connected your Facebook or Instagram account and want us to delete the data collected through these integrations, send a request to privacy@aicreativelab.tech with the subject "Data Deletion Request". We will process the request within 30 days.